Course duration : 20 hours.

Course description :

Using the Telephone as a Sales Tool

Selling is a skill area in which you never stop learning. Virtually everybody in sales today sells over the phone at least part of the time, but is it time for you to evaluate how you use the telephone and where it fits into your sales and marketing mix. The telephone can supplement, enhance and sometimes replace other means of marketing and selling, and it can dramatically increase your sales success. Come to this workshop and develop your communication, persuasion and negotiation skills so that every sales call is personalized to each prospect and each situation.

How You will Benefit:

Get past the discomfort of cold calls by learning how to warm up your sales approach

Develop a script to maximize your efficiency

Develop a plan for making the call and following up in a timely fashion

Learn what to say create interest, handle objections and close the sale

Generate more leads and repeat business by using the telephone more effectively

What You Will Cover:

How to change your skills to change your income

Pre-call planning

The critical communication skills

Dealing with phone tag

Building trust and respect

Script and call guidelines

Developing a follow-up system

Building your telephone skills

Learning to persevere

Your account is now in the waiting list.
You will be able to use it after the approval of the administration.