Employee Dispute

Course duration : 20 hours.

Course description :

Employee Dispute Resolution: Mediation through Peer Review

Have you ever been in a workplace situation where a supervisor has made a decision that you don’t agree with? Did you wish that you could ask someone else what they thought of the decision; whether they would have done the same thing? The Peer Review process offers employees just that chance, using a formalized process. In this one-day workshop, you will cover all aspects of the process, from initiating the process, to choosing a facilitator and panel members, to having a hearing and making a decision. 

Workshop topics:

What the Peer Review process is

How employees file grievances and how management should respond

How a facilitator and a panel is chosen

What is involved in the hearing process, from preliminary meetings to the hearing itself,

to the decision process

What responsibilities and powers a panel should have

Questioning techniques

Why peer review panels fail and how to avoid those pitfalls

Workshop Outline

What is Peer Review?

Initiating the Process

Setting up the Peer Review Panel

Questioning Techniques

Overview of the Peer Review process: permeating, hearing, and decision meeting

Walkthrough of a sample panel, with case files

Why does the process fail?

How can we ensure the process succeeds?


Your account is now in the waiting list.
You will be able to use it after the approval of the administration.