Business Etiquette
Course description :
Business Etiquette
In today’s world, business demands more than keeping your nose to the grindstone and your ear to the ground. You need business savvy and the ability to establish yourself in a credible manner. A faux pas at the wrong time can damage your career. If you are newly appointed to a management position, or if you interact with people you don’t know on a regular basis, this workshop can help you succeed. If you want to enhance and polish your business image, or if you just want to avoid feeling uncomfortable in the corporate world, this workshop will allow you to take a quantum leap forward in skill, sophistication, and confidence.
How you will benefit:
Finesse introductions-from shaking hands and using eye contact to remembering names
Dress appropriately for every business occasion
Feel more confident of your business communication in every situation
Use your business cards wisely
Perfect your handshake
Gain that extra edge that establishes trust and credibility
Course Outline
How business etiquette is crucial to your career
How to make a good first impression
Ways of remembering names
Business card etiquette
Dining etiquette
How to shake hands
Deciphering the dress code
What to include in a business wardrobe
Telephone etiquette
E-mail etiquette
