Workplace Violence

Course duration : 20 hours.

Course description :

Workplace Violence: How to manage anger and violence in the Workplace


Violence of any sort has many roots. 99% of the time, there are warning signs of workplace violence. That is why this three day workshop will take a comprehensive look at workplace violence: how to prevent it on an individual and an organizational level, and how to respond to it if it does occur.


How You Will Benefit:


Understand what workplace violence is

Be able to identify some warning signs of violence

Understand the cycle of anger

Understand Albert Bandera’s behavior wheel and how it applies to anger

Develop a seven-step process for managing your anger and others’ anger

Have better communication and problem solving skills, which will reduce frustration and anger

Develop some other ways of managing anger, including coping thoughts and relaxation techniques

Be familiar with the nine components of an organizational approach to managing anger, including risk assessment processes

Know what to do if a violent incident occurs in the workplace, on both an individual and organizational level


What You Will Cover:


 Albert Bandera’s behavior wheel

Warning signs of violence

McClure’s seven step anger management process

Communication skills

Problem solving tools

Stress management techniques

Norman Keith’s nine components of a violence prevention program

Turner’s fourteen stages of threat response

Developing a risk assessment program

Incident response checklist

Your account is now in the waiting list.
You will be able to use it after the approval of the administration.