Supervising Others

Course duration : 20 hours.

Course description :

The ABC’s of Supervising Others 

This two-day workshop is designed to help you overcome many of the supervisory problems you will encounter in your first few weeks as a boss, whether you are a team leader, a project manager or a unit coordinator. Dealing with the many problems a new supervisor encounters isn’t easy but it doesn’t have to lead to discouragement.

Workshop topics:

Help clarify roles and responsibilities of the new job

Adjust to the new role with confidence and an assurance you can handle the position

Develop your communication skills in listening, asking questions, and giving feedback to employees

Develop a technique for making sure you give employees instructions that are clear and understood

 Identify some techniques to deal with employee challenges such as hostility, complaints, and laziness

Recognize the importance of being visible and available to employees

Understand the importance of developing good relationships with employees and peers, so you are seen as fair and consistent.

Introductions, Objectives, Agenda

Pre-assignment discussion

Getting started as a new boss

Understanding your responsibilities

Setting goals

Identifying priorities

Communication skills you need

Advanced communication skills

Giving feedback

Giving orders, requests, and suggestions

Mistakes to avoid

Dealing with difficult employees

Managing conflict

Your account is now in the waiting list.
You will be able to use it after the approval of the administration.