Delegation is often one of the hardest skills for a manager to master. However, the skill can be learned. This one-day workshop will explore many of the facets of delegation: when to delegate, and who to delegate to. We will also go through the delegation process step by step, to see where the pitfalls lie, and what we can do about getting around them.
Clearly identify how delegation fits into your job and how it can make you more successful.
Identify opportunities within the scope of your authority for delegating effectively to others.
Identify the criteria for fair and responsible delegation to all employees.
Develop communication skills so that employees will be open to delegation.
Recognize common delegation pitfalls and how to avoid them.
Provide opportunities to test your delegation skills.
Introductions/Objectives/Agenda
Advantages and Disadvantages of
Delegation
Self-Assessment
Levels of Authority
When and How to Share the Load
Giving Instructions
Picking the Right Person for the Job
The Delegation Meeting
Communication Skills
Ingredients for Good Feedback
Developmental Checklist
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