Sales
Course description :
Sales – Overcoming Objections and ailing the Sale
Overview: If you are like most sales professionals you are always looking for ways to overcome customer objections and close the sale. This workshop will help you plan, prepare and execute presentations that address customer concerns, reduce the number of objections you encounter and improve your batting average at closing the sale.
What you will cover: How you will benefit:
Building your credibility
The competition
Your customers
Your products and services
Customer service complaints
Pricing issues
Producing evidence
Peer input
Buying signals
Closing techniques
Persistence
Win or lose, ask why?
Identify the steps you can take to build credibility and reduce objections
Identify those areas that need more attention
Develop appropriate responses when prospective buyers throw you a curve
Disarm objections with proven rebuttals that get the sale back on track
Recognize when a prospect is ready to buy
Be prepared to present options and be willing to negotiate
