Working Smarter

Course duration : 20 hours.

Course description :


Working Smarter

 Rudeness in the workplace is increasing to the level that universities are studying it. Everyone is busy, everyone is stressed, and most people take it out on their colleagues at one time or another. We’ve all been in a situation where we need to print something ASAP and someone has left the printer jammed, or we need coffee and the coffeepot is empty. Technology is supposed to make life easier and simpler, but most managers find themselves cleaning up the messes caused by too many gadgets. How do we use technology to our advantage, to work smarter instead of harder?

 How You Will Benefit

 Be able to make your workplace a technology-friendly place

  Make the most of computers, telephones, instant messaging, e-mail, contact management applications, and Communicate better with the IT department

 Make the best software and training choices

 Be able to set an IT budget

 Keep employees safe and healthy

 Develop and implement a system usage policy

 Implement policies for dealing with company property

 Decide whether or not employees should telecommute and make telecommuting work

 Deal with workplace rage

 Address technological issues

 What You Will Cover:

 What to do when your technology budget gets cut

E-mail etiquette

System usage policies

How to reduce RSIs

Ways to use technology to make work fun

Instant messaging acronyms

What to do when cell phones take over your meeting

How to prevent employees from getting mad at technology

What to do when you can’t get a problem solved by the IT department

Your account is now in the waiting list.
You will be able to use it after the approval of the administration.